Graham Personnel Services

Graham Personnel Services impact

Dedication, Reliability, and Local Connection Makes BITS the Right Choice

Placing anywhere between 700-1,200 job seekers in work assignments each week requires a robust and efficient network to keep track of data and transfer it to employers. And with so many people's employment and social security information being communicated and stored, exceptional cyber security is a must as well.

That's why staffing agency Graham Personnel Services (GPS) counts on Beacon IT Services (BITS) for all of its managed services needs. This includes end-user support for the more than 30 GPS employee workstations, equipment maintenance, firewall set-up and monitoring, and data backup.

GPS also relies on BITS for large-scale, special projects. For example, when GPS moved into a new, larger office space, they called on the BITS team to transfer the company's IT infrastructure to the new location. Thanks to the preparation, dedication, and expertise of the BITS team, the move was seamless and the interruption to GPS's business was minimal.

"I think we were down for just 30 minutes," says Dace Hennessee, General Manager of GPS. "We were up and functional by 8:30 am."

As a business focused on helping Piedmont Triad area job seekers, Dace also appreciates being able to support a locally owned company for IT services. “Beacon is a local company. Graham Personnel is a local company. I think that’s a good match," he says. "We like to support locally owned Triad companies.”

That local connection plus the professionalism and efficiency the BITS team brings to all their projects have kept this partnership thriving since it began in 2014. Even when GPS isn't in the midst of a major move, Dace and the team know that when a computer or server is experiencing an issue, BITS will have the problem solved—fast.

Services: managed IT | hardware maintenance | firewall | data backup