system administration

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dustin shives

Inside BITS: Q&A with an Associate System Administrator

May 23, 2022

Have you ever wondered what it’s like to be a BITS team member at Beacon? If you’re a client of ours, you’ve likely spoken to us over the phone and may already be familiar with some of our technicians and what they do. For this month’s blog, we interviewed Dustin Shives, our Associate System Administrator to get the scoop on what his day-to-day is like as a member of our team. Read ahead to discover the IT issues Dustin gets calls about the most often, some of his personal tips & tricks, and more!:

techy looking blue background with bits logo and text that says Top 5 Technology Predictions for 2022

Are You Ready for 2022? Our Top 5 Tech Predictions

January 26, 2022

Here we are at the end of January already, racing ahead into 2022. Are you still keeping up with those New Year’s resolutions? Because the BITS team is still ready and raring to go this year! We’re already preparing for what the coming months will bring our way. As we leave 2021 behind us, we want to share a few hot topics that will be sticking points in the tech world during 2022.

how to keep your network safe from ransomware

How To Protect Your Business From Costly Ransomware Attacks

June 24, 2021

It’s never good news when cybersecurity is in the news. Unfortunately, that’s certainly been the case this year, as story after story has emerged of cyber attacks and hacks crippling major corporations and utilities. The ransomware attack that halted Colonial Pipeline, hiking prices and causing gas shortages on the East Coast, was one of the most well-known recent incidents, but certainly not the only one: hackers also targeted food suppliers, insurance companies, communication companies, and many more. Indeed, one prediction from Cybersecurity Ventures predicts that businesses will be attacked by ransomware every 11 seconds by the end of 2021.

damaged computer

Avoid A DIY Disaster: Call in the Pros for Your IT Needs

May 25, 2021

We get it: when you’ve got a problem, the temptation to handle it yourself is strong. It’s why there’s a whole do-it-yourself (DIY) industry, devoted to giving you the tools you need to get the job done on your own. And it’s so satisfying and fulfilling, isn’t it? Fixing your house and putting together a new piece of furniture are great DIY projects. So it’s easy to say, “I can fix it”, when your computer, network, or something else in your information technology (IT) setup needs attention, right? Here’s the thing about IT DIYs though: Don’t.

woman working from home

Business on Top, PJs on the Bottom: Optimize Your Remote Office To Keep Working For You

March 24, 2021

“Are you working from home?” It’s become a common question this past year as the COVID-19 pandemic upended our lives. When it was suddenly unsafe to work in the offices we’d spent years commuting to every day, we adapted fast: spare rooms were transformed into makeshift offices, old chairs were drafted into service as desk chairs, and our home wireless routers were pushed to their limits handling the new wave of traffic from video calls, file transfers, and Slack conversations.

beacon logo with network of people behind it

A True Love Connection: Reliable Networks and Caring Service

February 16, 2021

Ah, February. The season of Valentine’s Day, of romance. What, you don’t find the gray skies and mushy, freezing rain common to the bleakest winter months romantic? Have some chocolates. Anyway, what is romance all about? Love, trust, support, and most of all, connections. Ok, we know what you’re thinking now: why is this IT services company blog going on about romance and connections? Because here at Beacon IT Services (BITS), connections are what we do: network connections, cloud connections, and connections with customers like you so that you can then connect with your customers.