A True Love Connection: Reliable Networks and Caring Service

hands sharing a cut out paper heart

 

Ah, February. The season of Valentine’s Day, of romance.

What, you don’t find the gray skies and mushy, freezing rain common to the bleakest winter months romantic? Have some chocolates.

Anyway, what is romance all about? Love, trust, support, and most of all, connections.

Ok, we know what you’re thinking now: why is this IT services company blog going on about romance and connections? Because here at Beacon IT Services (BITS), connections are what we do: network connections, cloud connections, and connections with customers like you so that you can then connect with your customers.

We’ll explain.

Relationships Matter

Whatever your business specializes in, the way that you serve and take care of your customers can make all the difference.

Do you quickly respond to your customers’ requests? Do you resolve their problems efficiently? Are you truly attentive to their needs? As in any relationship, these are critical factors that determine whether your connection with your customers is weak or strong.

It’s the strength of that connection that keeps your customers coming back, and will keep them from choosing your competitors over you.

So how do you deliver for your customers in a way that keeps your connection strong? It takes a connected network that’s reliable, speedy, and weds all the different aspects of your business into an effective unit.

smiling woman at computerCommunication: The Heart of Your Business

Communication is the key to any relationship, and a connected network allows easy communication and lets workers in varied locations come together to work as seamlessly as if they were in the same room.

Network connectivity works by bringing various parts of a network together, typically through the usage of technology like switches, routers, and VPNs. There’s also your connection to the Cloud, giving you and your workers instant access to a wealth of data far exceeding what you can keep in a file cabinet.

In short, network connectivity is the heart of your business, ensuring that data flows smoothly across your entire enterprise, so you can better share, access, and utilize it.

As a result, if your network connectivity fails, it can have real and significant consequences for the running of your business.

A Team You Can Rely On

Trust, of course, is another key factor in a strong relationship. The importance of your network connectivity means you trust its setup and maintenance to just anyone: you’ll want a team of reliable experts who can build you a network that will run seamlessly and act fast to address issues before they become problems.

You can trust on the team from Beacon IT Services (BITS) to get the job done for you. We specialize in providing comprehensive, on-site, and cost-effective managed IT services, tailored to your unique business needs.

illustration of connected peopleWe also understand the importance of the one-on-one connections you make with your customers and how important those relationships are. That’s because those relationships are central to how we do business, too.

Relationships are a two-way street, and we care about our clients and want to see you succeed. When you call us for assistance, you won’t be stuck on the line with an automated answering service – you’ll speak to a member of our local team who will be able to offer immediate support and understanding. And when we do work for you, we take the time to explain exactly what we’re doing, why, and how it will benefit your business, so you can trust you’re getting the best quality work.

That trust is what sets us apart, and lets us connect with you. And with your network running properly and providing you the information you need, you can focus on building a rewarding relationship with your customers and clients.

man at computer talking on the phoneLet’s Connect

Want to find out what BITS can do for you? You can get started by requesting a free network health check. Or just send us a message describing what kind of IT services you’re looking for. We can’t wait to speak with you and begin building a relationship that will help your business to thrive.

 

By | 2021-02-17T07:11:22+00:00 February 16th, 2021|System Administration, Other, BITS News, IT Services|

Connect Everywhere: Why You Need a Reliable VPN

So. Here we are. Still working from home. (Well, many of us.) Still not back to normal.

(Not going to reiterate everything that’s going on. You know what’s up. And if you’re reading this in the future and have no idea what I’m referring to… well… you’re very lucky.)

So yes, here we are, and here we stay. One thing to learn from everything happening now is that you need to be prepared for anything. Even if you’ve been able to get through 2020 largely unscathed, the general chaos and disruption right now should illustrate the need to be adaptive and ready to roll with whatever comes next.

Empty office

When it comes to your business, that means being ready to work from anywhere. What you need is a way for you and your team to access your business’s network form anywhere, while still offering the same level of cybersecurity that you’d get connecting directly in the office. That way you’ll be able to carry on your work without interruption, no matter what the universe decides to throw at us. (And as we’ve seen, it can throw a lot.)

A virtual private network (VPN) can provide what you need. And SonicWall is one of the most trusted VPN providers in the business.

Here’s what you need to know.

What Is SonicWall?

SonicWall is a technology company specializing in appliances and devices that primarily provide cyber security and remote, wireless access.

What Does SonicWall Offer?

SonicWall offers a number of useful products and services, including firewalls, cloud security, and content filtering. They also specialize in remote access and VPNs.

So what’s a VPN, again?

A virtual private network (VPN) extends a private network across a public network. It allows for the security and function of the private network while allowing users to access the network anywhere. In other words, it’s the technology that make remote work possible and safe.

SonicWall offers a number of VPN options, so businesses can find the version that will work best for them.

What Can It Do For My Business?

Simply put, a reliable VPN will allow your team to work from anywhere. With just a laptop computer and wi-fi connection, they’ll have secure access to your servers and network wherever they choose to connect, allowing them to seamlessly accomplish their work without needing to be in the same space.

Man working outside on a laptopThat means that even when everyone may not be able to be in the same space (like is happening now), they can still work and collaborate like a team. Your business will be able to run without interruption regardless of how your team may be scattered. Some VPNs even allow easy and convenient access via smartphone operating systems, offering even more flexibility for you and your team.

A VPN also provides useful and essential security measures to keep your data and business secure. Many VPNs require user authentication (via passwords, digital certificates, or even biometrics) to access so only authorized users can access your network, in addition to a host of other security measures.

Do I Need a VPN?

If you have a team working for you and you want to make sure you can continue to run and function under any kind of changing circumstance, then we’ll say, yeah. You do. Definitely.

The fact is, even if you have gotten through the current pandemic moment without having to shut down your office or working space, you simply don’t know what’s coming in the future. Not to fear-monger (really) but the next world changing event may separate your team and provide a new need for remote work. And even when you aren’t navigating worst-case scenarios, a VPN offers your team unparalleled flexibility in how they collaborate.

For example, a team traveling to meet clients no longer has to put off other work or rely on people back at the office to access important data. Instead, they can access via the VPN and pull up the information and files they need directly.

Or how about when you wake up at 3:40 AM with the solution to the problem you’ve been working on suddenly in your head? Do you wait until you get to office hours later and discover you’ve forgotten your epiphany, or do you log in via your VPN, solve the problem, and lay back down for a few more hours of restful sleep with a feeling of real accomplishment?Man working on laptop at home.

How Do I Get a VPN?

Well, that’s where Beacon IT Services (BITS) comes in. We’ve been working with SonicWall for years, providing VPNs for our clients along with a host of other services. We even use a SonicWall VPN ourselves. We can get one set up for you and your business so you can begin working from anywhere.

So don’t wait for the next big moment. Be prepared, and contact us today to get started.

By | 2020-09-24T10:44:05+00:00 September 24th, 2020|System Administration, Other, Cyber Security, IT Services|