BITS news

A Guided Tour of the BITS Experience

Come in, come in: the tour is about to begin! Thank you for joining us today for our guided tour of our newly-launched and redesigned Beacon IT Services (BITS) website. We're going to show you around and give you a fresh look at what we do and the services we provide. We know, some of you have been here before! But we hope you'll enjoy seeing how our website, design, and technology have evolved over our 20+ years in this business. And for our newer clients or soon-to-be clients, we want to give you a taste of everything that goes into making us...us!

We Wish You a Merry BITSmas: Our Favorite IT Carols

Ah, the holiday season! It’s the time for spending time with loved ones, reflecting on the past year, and gift-giving and acts of appreciation. It’s also time for radio stations and retail businesses to be taken over by everyone’s favorite Christmas songs (we’re looking at you, Mariah Carey). At BITS, we have a few favorite holiday tunes of our own…and to celebrate the season, let us tell you why!

Our Favorite BITS: Gratefully Reflecting on 2021

As the days grow shorter and families gather for holidays, we often take time to reflect on the past year’s events and accomplishments in our lives. Anniversaries. Graduations. Promotions. All those memorable moments you look back on and smile. We’ve had plenty of those moments here at Beacon IT Services (BITS) over this busy year, with plenty of notable events and advancements in our realm of managed IT services.

A True Love Connection: Reliable Networks and Caring Service

Ah, February. The season of Valentine’s Day, of romance. What, you don’t find the gray skies and mushy, freezing rain common to the bleakest winter months romantic? Have some chocolates. Anyway, what is romance all about? Love, trust, support, and most of all, connections. Ok, we know what you’re thinking now: why is this IT services company blog going on about romance and connections? Because here at Beacon IT Services (BITS), connections are what we do: network connections, cloud connections, and connections with customers like you so that you can then connect with your customers.

Client Spotlight: W. Schillig – “BITS Keeps Us On Track”

When it comes to business, you never want there to be any downtime that can get in the way of delivering for your customers or getting the job done. And when your business is spread across the globe in multiple time zones, it’s absolutely essential that your network is reliable and working all hours of the day and night. “If somebody from one of our factories in Germany calls us at 3 AM, our computers and servers have to be running,” says David Most, Vice President of Sales with W. Schillig. Fortunately, David and his team don’t have to worry about service outages because they partner with Beacon IT Services (BITS).

IT’s Better Together: Meet The Team Powering Your Business

No matter the size or scope of your organization, success is always the result of a team effort. Where talented and driven people come together with a common purpose, amazing things happen. The Beacon IT Services team (BITS) is no different. Coming from a range of experiences and with their own wealth of knowledge and skills, every member of BITS form the kind of IT services team that you’ll come to trust with any project, large or small.

close up image of computer screen text that says security

What’s Hot in IT? New Programs to Keep Your Data Cool

Whew! It’s the height of summer and it is HOT. Take your breath away hot. Cook an egg on the hood of your car hot. Don’t go outside unless you can jump in a pool hot (or at least dip your toes into a kiddie pool in your backyard). In other words, it’s a good time to stay inside. And while you're inside, cooling off with a glass of something cold and refreshing, you can think about a different kind of heat, like what’s generating interest and excitement in the world of information technology services.

client spotlight for rsvp communications

Client Spotlight: RSVP Communications, Inc.

At Beacon, our success hinges on how well we know our clients. That’s what empowers us to anticipate their needs and deliver the right solution to the right problem at the right time. That doesn’t just happen by accident. It happens with a purposeful effort to get to know and understand our clients, their business needs and future goals. And, as with any successful relationship, it all starts with asking questions. Every once in a while, we wrangle one of our clients for an honest conversation about what we’re doing well and how we can improve. After all, you’ll never know if you don’t ask. This month, we had the privilege of chatting up Ken Dobbins, Vice President and General Manager of RSVP Communications, Inc.

Employee Security Training: Your IT New Year Resolution

Happy New Year! What are you looking to do better in 2019? The turn of the calendar tends to bring with it thoughts of personal growth and improvement. But, for many business owners – their identity being tied directly to their enterprises – New Year’s resolutions often translate to things they can do better for their companies. So, let’s restate the above question: What are you looking to do better for your business in 2019?