A True Love Connection: Reliable Networks and Caring Service

By | 2021-02-17T07:11:22+00:00 February 16th, 2021|System Administration, Other, BITS News, IT Services|

hands sharing a cut out paper heart

 

Ah, February. The season of Valentine’s Day, of romance.

What, you don’t find the gray skies and mushy, freezing rain common to the bleakest winter months romantic? Have some chocolates.

Anyway, what is romance all about? Love, trust, support, and most of all, connections.

Ok, we know what you’re thinking now: why is this IT services company blog going on about romance and connections? Because here at Beacon IT Services (BITS), connections are what we do: network connections, cloud connections, and connections with customers like you so that you can then connect with your customers.

We’ll explain.

Relationships Matter

Whatever your business specializes in, the way that you serve and take care of your customers can make all the difference.

Do you quickly respond to your customers’ requests? Do you resolve their problems efficiently? Are you truly attentive to their needs? As in any relationship, these are critical factors that determine whether your connection with your customers is weak or strong.

It’s the strength of that connection that keeps your customers coming back, and will keep them from choosing your competitors over you.

So how do you deliver for your customers in a way that keeps your connection strong? It takes a connected network that’s reliable, speedy, and weds all the different aspects of your business into an effective unit.

smiling woman at computerCommunication: The Heart of Your Business

Communication is the key to any relationship, and a connected network allows easy communication and lets workers in varied locations come together to work as seamlessly as if they were in the same room.

Network connectivity works by bringing various parts of a network together, typically through the usage of technology like switches, routers, and VPNs. There’s also your connection to the Cloud, giving you and your workers instant access to a wealth of data far exceeding what you can keep in a file cabinet.

In short, network connectivity is the heart of your business, ensuring that data flows smoothly across your entire enterprise, so you can better share, access, and utilize it.

As a result, if your network connectivity fails, it can have real and significant consequences for the running of your business.

A Team You Can Rely On

Trust, of course, is another key factor in a strong relationship. The importance of your network connectivity means you trust its setup and maintenance to just anyone: you’ll want a team of reliable experts who can build you a network that will run seamlessly and act fast to address issues before they become problems.

You can trust on the team from Beacon IT Services (BITS) to get the job done for you. We specialize in providing comprehensive, on-site, and cost-effective managed IT services, tailored to your unique business needs.

illustration of connected peopleWe also understand the importance of the one-on-one connections you make with your customers and how important those relationships are. That’s because those relationships are central to how we do business, too.

Relationships are a two-way street, and we care about our clients and want to see you succeed. When you call us for assistance, you won’t be stuck on the line with an automated answering service – you’ll speak to a member of our local team who will be able to offer immediate support and understanding. And when we do work for you, we take the time to explain exactly what we’re doing, why, and how it will benefit your business, so you can trust you’re getting the best quality work.

That trust is what sets us apart, and lets us connect with you. And with your network running properly and providing you the information you need, you can focus on building a rewarding relationship with your customers and clients.

man at computer talking on the phoneLet’s Connect

Want to find out what BITS can do for you? You can get started by requesting a free network health check. Or just send us a message describing what kind of IT services you’re looking for. We can’t wait to speak with you and begin building a relationship that will help your business to thrive.

 

About the Author:

BITS News
BITS is the IT team you trust to keep your workstations and computer networks protected and running at peak capacity. Quick, responsive and experienced, we make sure our clients stay operational and informed, 24/7. From managed IT services, to threat prevention and data recovery, BITS provides a piece of mind and the technical know-how to keep your business humming.