Managed IT Services: The Gift That Keeps On Giving

By | 2018-12-20T06:35:29+00:00 December 20th, 2018|IT Services|

This time of year many of us are on the hunt for presents. Toys and games for kids, sparkly jewelry for the ladies in our lives, gadgets and sports gear for the guys, pictures of the grand-kids for the grandparents… a little something for everyone. It feels good to bring joy to your loved ones.

While your small business isn’t a person, it can certainly feel like an animated presence in your life. After all, you worry about its growths and ability to sustain itself, just like you do with your kids. So, maybe this year your business deserves a present, too.

One of the most caring and forward-looking things you can do to help your business is to retain an expert team of IT professionals to secure your network, your servers and the work stations your employees use. Considering the sheer volume of known cyber threats out there, no enterprise can afford to short shrift its network security. And while an in-house IT person is certainly capable of managing some of your IT needs, the truth is, it takes a full team to provide the kind of protection a successful business requires.

Benefits of IT Support Services

Time is an important and valuable resource. For small businesses with tight margins, it is imperative that employees allocate their time to required tasks efficiently. A wasted couple of hours here and there could have a dramatic effect on the bottom line.

Smart business owners build contingency plans into their project timelines to minimize disruption. However, even contingency plans can’t account for a cascade of network or computer-related issues.

Most of us know from experience that figuring out network problems or dealing with software updates gone wrong can suck up tons of time. Even if your IT staff is there to help, their attention is taken away from other scheduled IT projects.

Having a team of professionals at the ready to solve whatever problems come up takes the burden off the shoulders of your employees and the in-house IT staff. It should also give you peace of mind to know that your issue is being taken care of by a capable and dedicated group of people, trained specifically to resolve the problem you are experiencing.

It pays to contract an IT services company that is in relatively close proximity to your business. The best managed IT service providers have the capability to respond quickly to emergencies, providing in-person, on-site assistance when needed.

Prevention = Cost Savings

“An ounce of prevention is worth a pound of cure” – Benjamin Franklin

While the original quote by Benjamin Franklin was about fire safety, the axiom applies equally well to network security. Managed IT services can help your business avoid a number of problems that could lead to downtime and loss of revenue without tying up your in-house resources.

More than a few businesses succumb to ransomware attacks or other nefarious intrusions to their network every year. You can’t predict when such attacks may happen, and there’s nothing you can do to avoid being targeted. What you can do is be as prepared as possible.

The best way to do that is to have an experienced and reliable team set up your defenses. A robust firewall and data backup solutions protect your business network from cyber criminals. But, if the absolute worst happens and your defenses are compromised, a good managed IT service provider will help you activate your emergency response plan, isolate the threat, transfer your data to a secure server or cloud, and keep your downtime to a minimum.

Preventative maintenance of your company computers, including software patches to guard against the latest security exploits, also contributes greatly to business continuity. So, it makes sense to place this responsibility in the hands of trained professionals, too. After all, you hired your employees to be experts in their subject matter. The less time your team spends on routine maintenance concerns, the more time they can devote to doing the job they were hired for.

Beacon Knows IT

So, while we’re still in the midst of shopping season, don’t forget to get your business something nice. Give BITS a call. We’ll be happy to put together a custom solution for your business and make 2019 your best year yet!

About the Author:

BITS News
BITS is the IT team you trust to keep your workstations and computer networks protected and running at peak capacity. Quick, responsive and experienced, we make sure our clients stay operational and informed, 24/7. From managed IT services, to threat prevention and data recovery, BITS provides a piece of mind and the technical know-how to keep your business humming.