Authors 2013-08-22T07:50:43+00:00

Executive Team

Mark Dirks

View all posts »

Mark Dirks

Before becoming Beacon’s CEO, Mark climbed through the technical ranks, starting as an application developer for RJ Reynolds. He then spent 15 years at AT&T, where he led the creation of one of the world’s first corporate intranets. Co-founding Beacon in 1998, he has driven consistent growth, long-term partnerships and a unique culture for 20 years. Mark was instrumental in forming relationships with Google, Accenture, KPMG Consulting, Lockheed Martin and the U.S. Department of Education (when Beacon developed FAFSA on the Web). These relationships during the company’s early years, coupled with Mark’s leadership and business development skills, foreshadowed the growth of Beacon’s Higher Education portfolio over the last 10 years. Mark holds a B.S. in Mathematics from Wake Forest University and an M.S. in Computer Systems from Kansas State University. He serves on the Board of Directors for the North Carolina Technology Association, was named Small Business Person of the Year by the Greensboro Chamber of Commerce and received the Entrepreneurial Success Award by the Winston-Salem Chamber of Commerce.

John Scaramuzzo

View all posts »

John Scaramuzzo

John is the Senior VP of Beacon’s IT Services Group, a veteran technology strategist, innovative engineer, and creative entrepreneur with nearly three decades of distinguished service and experience in platform and server technologies, e-commerce, business consulting, and customer service management. Before co-founding Beacon, he worked for 12 years at AT&T, where he was instrumental in building the infrastructure to support AT&T’s global corporate intranet in the mid-90’s while also supporting AT&T’s HR HW/SW/NW. John architected Beacon’s data center, serving hundreds of clients worldwide for web hosting and software to support content management, custom applications and high-end e-commerce for Higher Education institutions and businesses. He also created Beacon’s IT Services division (BITS) which provides managed services for desktops, servers and networks across many states. John also served as an IT consultant on government contracts through subcontracts with Accenture and KPMG, and earned his B.S. in computer science/mathematics from the College of Staten Island.

Technical Support Group(TSG)

BITS News

View all posts »

BITS News

BITS is the IT team you trust to keep your workstations and computer networks protected and running at peak capacity. Quick, responsive and experienced, we make sure our clients stay operational and informed, 24/7. From managed IT services, to threat prevention and data recovery, BITS provides a piece of mind and the technical know-how to keep your business humming.

William Nichols

View all posts »

William Nichols

William Nichols is a Systems Administrator that joined Beacon back in 2005. He has multiple Microsoft certifications including being a Microsoft Certified Systems Administrator. He currently manages multiple locations with many different types of infrastructures owned by customers. William also manages all aspects of Beacon’s infrastructure including the dedicated and shared hosting environments.

Caleb Pruitt

View all posts »

Caleb Pruitt

Caleb joined the Beacon team in April 2011 as a Desktop Administrator. He graduated from ECPI in February 2011 with an associate degree in Computer Science and Technology and holds a second associate degree from GTCC in Architectural Technology.

Mike Ratcliffe

View all posts »

Mike Ratcliffe

Mike Ratcliffe is a hard working, self motivated system administrator who adapts quickly to new technology, concepts and environments. With over a decade of experience in information technology and having held numerous titles and responsibilities throughout his career, he currently focuses on system administration of Microsoft Active Directory and related technologies, Microsoft Exchange as well as VMware virtualization.

Jason Canter

View all posts »

Jason Canter

As an IT support specialist, Jason Cantor comes to Beacon with over a dozen years of experience in retail managing technology sales, personal and in-home IT solutions. He has spent much of that time providing complete IT support for national retail franchises, building and maintaining point of sales systems and remotely managing franchised locations.