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    FREE NETWORK HEALTH AUDIT

    Your network is the backbone of your business. Make sure it'll be up and running when you need it.
    GET STARTED

NO WORRIES. WE GOT IT.

Proactive

PROACTIVE

Your network is monitored 24x7x365 from a dependable, stable IT environment, identifying and/or resolving issues before they impact your business.
Local

LOCAL

Locally owned and operated since 1998 serving only Triad businesses.  Skilled technicians are available onsite when needed.
Team

TEAM

You get a team of IT experts that you can count on for consistent and affordable IT services, reducing your technology-induced stress.

WHO WE ARE

First and foremost, Beacon IT Services (BITS) brings an incredible amount of technical experience to its customers. Founded by Mark Dirks and John Scaramuzzo, Beacon IT services (BITS) has been providing solutions for clients since 1998.


Our goal is to provide IT services to small and mid-size businesses in the Triad so they don’t have to worry about their IT and can focus on their core business. We view it as a partnership with local Triad companies, providing dependable, affordable and consistent IT solutions to manage their infrastructure.

CONTACT US
Who We Are
About Us

IT SERVICES

Unfortunately, IT problems can occur at any time.  Often, by the time the problem is realized, significant downtime and slowdowns in productivity are already occurring.  As it is with your health, the upkeep and maintenance of your IT network is important to ensure problems are kept to a minimum.  

COMPANIES WE WORK WITH

Graham Personnel Services
NC 811
Ziehl-Abegg
Lucent - Nashville / NAA

FROM THE BITS BLOG

  • by Caleb Pruitt | April  26, 2017

    A firewall is a network security system that monitors incoming and outgoing network traffic based on a set of security rules. A firewall acts as a barrier between trusted, secured internal networks and less scrupulous networks. These security measures work to prevent unauthorized access to or from private networks. They examine all messages entering or [...]

    IT Services
  • by Caleb Pruitt | April  04, 2017

    To say technology is a critical component in any small business today would be an understatement. However, there is an age-old question, “When should my company update its computer systems?” We all know the struggles we face using a computer that just isn’t quite up to snuff. We are all painfully aware of the early [...]

    Computer Related
  • by BITS News | March  27, 2017

    After 8.5 hours of hard labor at M3 on St. Patrick’s Day, our newborn officially arrived at 3:20pm, weighing in at a hefty 4,621 pounds. Under trusted and constant care, Team M3 delivered a bright, healthy and colorful addition to the Beacon family.  We are so thankful for all the attention we are receiving for our carefully wrapped [...]

    BITS News
  • by Caleb Pruitt | March  17, 2017

    Did you know $209 million was paid to ransomware criminals in Q1 2016? A ransomware attack is scary when it occurs. There is little that can be done to stop a ransomware attack that is in progress. The easiest way to mitigate the damage that can be done is preventative care. First, it is important to [...]

    IT Services
  • by Caleb Pruitt | March  03, 2017

    A common issue we hear from time to time is “why is my internet speed so slow”. A slow internet connection can be caused by many reasons. Internet speed can be influenced by a need for a higher tiered Internet Service, too many people using your connection and hardware issues. If you feel like your [...]

    IT Services
  • by John Scaramuzzo | November  30, 2016

    We understand and know that managing technology and users is an everyday task. However, for many business owners, managing the IT infrastructure that keeps their business running can be a very complex and intimidating undertaking. This is when partnering with a Managed Service Provider (MSP) can be extremely beneficial as they can focus on [...]

    IT Services
  • by Ryan Bowles | April  22, 2016

    Electronics warranties have been and probably always will be a contested item.  Whether you are buying a TV, stereo, or IT equipment for your business, the decision to add an extended warranty always comes up.  While the idea of protecting our recent purchase may be initially appealing, most of us will quickly decline the option to [...]

    IT Services
  • by Caleb Pruitt | March  23, 2016

    One of the top complaints I receive from day to day is "my PC is booting slowly". This can be caused by many different factors, but below are a few tasks that any user can do to help speed up boot time of their PC. Cleanup of Startup Items While logged into your Windows profile [...]

    IT Services
  • by Mike Ratcliffe | March  10, 2016

    Earlier I stumbled across a hidden set of features and settings in a TZ215 by going to /diag.html and figured Id share this with everyone in case you were unaware of it as I was.  It appears to be available in all of the TZ series devices, the SOHO, and likely others.  On the main [...]

    IT Services
  • by Mike Ratcliffe | February  29, 2016

    When backing up large VMs and keeping a high number of restore points with Forever Incremental it is important to have the occasional full backup to minimize the time it takes to restore data. For the sake of speed, Synthetic full backups are the obvious choice. Unfortunately the Veeam Backup and Replication UI only allows [...]

    IT Services
  • by Ryan Bowles | February  29, 2016

    Welcome to the Beacon IT Services (BITS) blog.  My name is Ryan Bowles, Account Executive for BITS. This blog is intended to be a resource for small/medium sized businesses to help better take control of their IT.  You will notice that my title does not include any words like Network, Systems, Engineer, or Administrator (even [...]

    Computer Related
  • by Jason Canter | February  03, 2016

    If you're one of the many people that's already made the switch to Windows 10, you've probably already gotten over your initial curiosity of Microsoft's newest operating system. You might have even double clicked on the iconic blue E, surfed the web for a bit and then went back to your browser of choice. But [...]

    Computer Related
  • by Cody Earp | November  17, 2015

    Your computer is at the end of its illustrious life and it is time to get a newer, more powerful, model.  But what are you going to do with your old one.  Give it to charity?  Sell it to get some final value out of it?  Just dump it in the dumpster out back?  Not [...]

    IT Services
  • by Ryan Bowles | June  25, 2015

    Windows Server 2003 and its subsequent versions was a great buy back in its day, especially for the Small Business.  It gave small businesses access to IT functionality typically reserved for their larger medium to enterprise counterparts.  Many business took it a step further and invested in the “All-in-one” Small Business Server and took advantage [...]

    IT Services
  • by Mike Ratcliffe | May  21, 2015

    In today’s post I am going to walk you through configuring a SonicWALL TZ-105 Network Security Appliance. In part one I will be covering basic connectivity, configuring the LAN and WAN interfaces, setting port assignments, the DHCP Server, Access Rules, Service Objects, Log Automation, exporting your configuration, and upgrading the firmware. Future posts will include [...]

    IT Services
  • by Caleb Pruitt | April  27, 2015

    What Technologies Does The Host Offer/Support? What Types of SLA's (Service Level Agreements) Are Offered? Are Web Developers Available To Assist In Case Of Emergency? Does The Host Offer Dedicated, Shared, or Hybrid Hosting Environments? Does The Host Offer A Content Management Solution? 1. This is the number 1 question for a good reason.  If [...]

    IT Services
  • by John Scaramuzzo | April  07, 2015

    In today's growing IT economical tech world what are some considerations that may cause you to entertain the idea of having a dedicated IT provider? Even though there are a myriad of reasons to consider a dedicated IT provider, I am going to address three of the primary reasons we normally hear from clients. 1. Infrastructure [...]

    IT Services
  • by Mike Ratcliffe | October  01, 2014

    When important files and folders turn up missing, in addition to restoring the data, typically users want to know what happened to them.  Very often files and folder can be found in a surrounding folders due to an accidental drag and drop however in other cases someone actually deleted their files and folders. When this [...]

    IT Services
  • by Mike Ratcliffe | September  29, 2014

    As an MSP who implements and administers Microsoft Exchange environments for an abundance of clients, I find myself doing certificate related tasks quiet often.  In most cases Exchange certificates are handled via a third-party certificate authorities however I recently had the need to generate a self-signed/internal CA Exchange certificate and figured I would write a [...]

    IT Services
  • by John Scaramuzzo | June  21, 2014

    Ever notice how most disaster recovery/business continuity articles seem to overlook a critical component of the plan - the people.  The best plans, the most technically advanced hot data centers, are of no value if you have no people to run your business. There is plenty of information available on the internet on how to [...]

    IT Services
  • by Mike Ratcliffe | June  13, 2014

    For large or repetitive tasks in IIS (migrating sites, adding additional site bindings, etc.), modifying the applicaionHost.config can prove to be much simpler and efficient than using IIS Manager .  However one of the things I often hear from web administrators is “why are the changes I have made in the applicationHost.config not showing up [...]

    IT Services
  • by Mike Ratcliffe | April  07, 2014

    In today’s post I am going to discuss a very flexible yet simple technique I use to accomplish bulk administration tasks in PowerShell using the import-csv and the ForEach-Object cmdlets.  In today’s example we will be looking at bulk imports of Mail Contacts (New-MailContact) in Exchange.  The task itself could be anything however the concept [...]

    IT Services
  • by John Scaramuzzo | November  11, 2010

    Last night a group of us from Beacon attended the 2010 NCTA 21 Awards event in Raleigh, North Carolina.   The North Carolina Technology Association (NCTA) did a fantastic job organizing and planning this event.  They had a record turnout of over 800 attendees!   As a proud sponsor and partner of NCTA, Beacon presented the Life Sciences [...]

    BITS Team
  • FREE NETWORK HEALTH AUDIT

    Your network is the backbone of your business. Make sure it'll be up and running when you need it.

    GET STARTED
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